Bitcoin Cash FAQ

1- What is Bitcoin Cash (BCH)?

Bitcoin Cash (BCH) is a direct result of Bitcoin (BTC) fork that took place on August 1st, 2017. For more information about BCH, please visit https://www.bitcoincash.org.

2- Am I eligible for BCH on BitOasis.net?

Only users who had BTC balances on BitOasis wallet and trading exchange at the time of the fork will be eligible for an equal quantity of BCH to their corresponding BTC holdings.

3- Where will I receive my BCH tokens?

– If your BTC at the time of the fork was on the trading exchange platform, you will receive an equal amount of BCH reflected on your trading exchange account balance.

– If your BTC at the time of the fork was on the BitOasis wallet and you’re a verified customer based in one of the following countries: UAE, Saudi Arabia, Kuwait, Bahrain, or Oman, you can deposit your BCH funds into the trading exchange or withdraw your BCH funds to an external Bitcoin Cash wallet.

– If your BTC at the time of the fork was on the BitOasis wallet and your account is not fully verified and you are based in one of the following countries: UAE, Saudi Arabia, Kuwait, Bahrain, or Oman, you will need to verify your account by clicking on the “Increase Limits” page on the “Buy Bitcoin” tab to deposit your BCH funds into the trading exchange or you can withdraw your BCH funds to an external Bitcoin Cash wallet.

– If you’re a non-GCC customer that does not have access to the BitOasis trading exchange platform, you can only withdraw your BCH funds to an external Bitcoin Cash wallet.

4- I can’t seem to access BitOasis trading platform. What’s wrong?

If you’re a UAE, Saudi Arabia, Kuwait, Bahrain, or Oman based customer, you can verify your account to be able to access and deposit your BCH tokens to the trading exchange platform.

If you’re a non-GCC customer that does not have access to the BitOasis trading exchange platform, you can only withdraw your BCH funds to an external Bitcoin Cash wallet.

5- Can I store my BCH tokens on BitOasis wallet?

No, Bitcoin Cash is currently only supported on BitOasis trading platform and not on BitOasis wallet.

6- What happens if I send my BCH to a bitcoin address?

BitOasis is not responsible for redeeming or recovering any BCH tokens sent to the wrong address. Please make sure that you are sending your BCH tokens to the right BCH address.

7- When is the deadline to recover my BCH tokens?

The final date to recover your BCH tokens will be July 31st, 2018.

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