To deposit digital assets from an external wallet, you’ll find your coin receiving addresses by clicking on the “Deposit Coins” page. It is important to note the following when you are depositing coins:
1- Coins transferred to the wrong address or ETH deposited from smart contract with only an equivalent amount of 10k USD or higher, will be recovered. It usually takes 4-6 weeks to recover lost funds. $150 recovery fee is applied for any recovery; the equivalent amount will be deducted from the recovered amount. An Additional 10% fee is required if BCH was sent to BTC segwit address.
2- Each coin has its unique address. The below information is necessary to identify your payment, please do not do deposit without this information;
BTC: when depositing BTC, you’ll need to make sure you are transferring to a BTC address.
BCH: When depositing BCH, you need to make sure you are sending BCH. Please always double-check the address type before doing a deposit.
XMR: Depositing XMR requires adding a unique payment ID.
XRP: Depositing XRP requires adding a unique tag.
3- ETH smart contract deposits ARE NOT SUPPORTED on BitOasis trading exchange. We do not support any ECR20 tokens. If you are unsure if your deposit will be sent by smart contract, please contact the sender before doing a deposit.
4- We do not support USDT deposits or deposits to any coins that are not listed on the “Deposit” page. If you are unsure if you can deposit a certain coin, please get in touch with our support team.
If you have any questions, please don’t hesitate to reach out to our support team.